RCN Customer Service

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If you are using RCN cable and having any issues, complaint looking for any advice, feedback related to RCN cable product then you can contact through Customer service in detail. If you are seeking help in RCN cable you can take help from   RCN customer service, you probably already know who RCN cable is. But it provides help you to get an idea of how big they are and what their help operation looks like if you are a customer.

They are very much similar to the other companies like MetroPCS, IDT, FairPoint Communications, SaskTel, Suddenlink Communications, Vodafone UK, Vodafone New Zealand. They hire 1,315 people as per the number of customers. Customer service for RCN is available 24 hours a day. The lines are open seven days a week and from the information, we can pull from the CHAT service, the line is also open on holidays. Tech support and other specialty departments may not be open 24/7.

RCN Cable Customer Service:

RCN is a telecommunications company which operates in DC Metro, Chicago, New York City and Philadelphia. While the service area is small, the cities serviced are some of the biggest in the US, so customer volume is quite big.RCN Corporation, named as Residential Communications Network, started in the year 1993 and established in Princeton, New Jersey, was the first company which was started in America It was also the first company which is the provider of bundled telephone, cable television, and internet service delivered over its own fiber-optic network as well as dialup and DSL Internet service to consumers in the Boston, New York, eastern Pennsylvania, Washington, D.C., and Chicago areas.

Customer Issues:

One of the major issues that customer have to face while using RCN cable service are as follows:

  • How to create an account
  • Low speed of Internet
  • Network Issues
  • Billing Issues
  • Activation and Reactivation Issues.

Advantages and Disadvantages of RCN Cable Services:

Some of the advantages of RCN cable services are as follows:


RCN doesn’t need their customers to go into a contract. Customers can pay RCN’s services on a monthly basis. Going contract-free is best for people who don’t want to commit to a service plan that needs a multi-year commitment. Service contracts sometimes help the customer to take benefits of lower prices and other issues because they plan to be longtime customers. So Anyone who seeks to store and keep up money on traditional cable TV service may willing to consider RCN. In some areas, internet speed is more than 1000 Mbps, making the networkable of handling HD streaming. RCN is best for watching Netflix, streaming audio, and YouTube.

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